Indonesia, the world’s fourth-most populous country and a major emerging economy, is actively embracing the smart city concept to address the challenges of rapid urbanization and to foster sustainable development. Smart cities, which leverage technology and data-driven solutions to improve urban infrastructure, services, and quality of life, are becoming increasingly important in the Indonesian context. This statistical analysis explores the top smart cities in Indonesia for , examining their key performance indicators, emerging trends, and the contributing factors to their success.

Key Findings

Jakarta Leads the Digital Transformation: Jakarta, the capital city, is at the forefront of Indonesia’s smart city movement, driven by significant investments in digital infrastructure, e-government initiatives, and data-driven urban planning.

Emerging Smart City Hubs: Several other cities, including Bandung, Surabaya, and Makassar, are showing remarkable progress in implementing smart city solutions, particularly in areas like transportation, energy management, and waste management.

Focus on Sustainability and Resilience: Indonesian smart cities are placing a growing emphasis on environmental sustainability and resilience, aiming to mitigate the impacts of climate change and natural disasters.

Public-Private Partnerships: Collaboration between the government, private sector, and citizens is crucial for the successful implementation of smart city projects in Indonesia.

Challenges and Opportunities: While Indonesia’s smart city journey is promising, challenges such as infrastructure gaps, funding constraints, and digital literacy remain. However, significant opportunities exist to harness technology to improve urban living, drive economic growth, and create more inclusive and sustainable cities.


This analysis draws on a variety of data sources, including:

Smart City Index: While no comprehensive index focuses solely on Indonesian cities, global rankings like the IMD Smart City Index and the IESE Cities in Motion Index provide insights into urban development and technological progress.

Statistics Indonesia (Badan Pusat Statistik/BPS): BPS is the national statistical agency, providing data on demographics, infrastructure, economic indicators, and other relevant metrics.

Ministry of Communication and Information Technology (Kominfo): Kominfo plays a crucial role in Indonesia’s digital transformation agenda and provides data on ICT infrastructure and initiatives.

Indonesian Smart City Association (ISCA): ISCA is a collaborative platform for smart city development in Indonesia, providing insights into ongoing projects and best practices.

Local Government Reports and News: Reports and news articles from local governments and media outlets offer updates on smart city initiatives in various cities.

Academic Research and Reports: Studies by Indonesian universities and think tanks provide in-depth analysis of specific smart city projects and their impact.

Top Smart Cities: A Detailed Look

  1. Jakarta

Key Statistics:

Population: . million ( , BPS)

Internet Penetration Rate: ( , APJII)

Mobile Phone Penetration Rate: ( , APJII)

Number of Public Wi-Fi Hotspots: Over

Jakarta, the bustling capital, is at the forefront of Indonesia’s smart city transformation. The Jakarta Smart City initiative, launched in , aims to utilize technology to address urban challenges and improve the quality of life for residents. Key projects include:

Jakarta One Card (KJP): This integrated smart card enables residents to access various public services, including transportation, healthcare, and education.

Qlue: This citizen reporting app allows residents to report issues like potholes, illegal parking, and garbage problems directly to the city government.

CROP: This platform utilizes artificial intelligence to analyze CCTV footage and detect traffic violations, improving road safety and traffic management.

Flood Control System: Jakarta is implementing a comprehensive flood control system that includes early warning systems, water pumps, and floodgates.

  1. Bandung

Key Statistics:

Population: . million ( , BPS)

Number of Tech Startups: Over

Share of Renewable Energy in Total Energy Consumption: Gradually increasing with solar and biogas initiatives

Bandung, known for its creative industries and universities, is establishing itself as a smart city innovation hub. The Bandung Smart City program focuses on:

Bandung Command Center: This centralized platform integrates data from various city departments and sensors to monitor and manage urban operations in real-time.

Smart Transportation: Bandung is developing a Bus Rapid Transit (BRT) system and promoting the use of electric vehicles and bicycles.

Digital Literacy: The city is implementing programs to improve digital literacy among residents, particularly in underserved communities.

Waste Management: Bandung is utilizing technology to optimize waste collection routes and promote recycling.

  1. Surabaya

Key Statistics:

Population: . million ( , BPS)

Number of CCTV Cameras: Over

Public Transportation Usage: Growing steadily with the development of new BRT lines

Surabaya, the second-largest city, is focusing on improving public safety, transportation, and environmental sustainability. Key initiatives include:

Surabaya Intelligent Transport System (SITS): SITS integrates traffic management, parking management, and public transportation information into a unified platform.

Surabaya Single Window (SSW): This online platform enables businesses to apply for permits and licenses more efficiently.

Surabaya Green and Clean: This program aims to improve the city’s environment through waste reduction, recycling, and the development of green spaces.

  1. Makassar

Key Statistics:

Population: . million ( , BPS)

Number of Ports: major ports (Soekarno-Hatta and Makassar New Port)

Economic Growth Rate: Above national average

Makassar, a major port city in eastern Indonesia, is leveraging its strategic location and economic potential to develop as a smart city. Key projects include:

Makassar Smart City Command Center: This center integrates data from various city departments and sensors to monitor and manage urban operations.

Smart Port: Makassar is implementing digital solutions to improve the efficiency and security of its port operations.

Smart Tourism: The city is developing a mobile app that provides tourists with information on attractions, events, and transportation options.

Challenges and Opportunities

Indonesia’s smart city development faces several challenges:

Infrastructure Gaps: Inadequate infrastructure, especially in areas like transportation, water supply, and sanitation, can hinder smart city implementation.

Funding Constraints: Many cities face difficulties in securing sufficient funding for large-scale smart city projects.

Digital Literacy: A significant portion of the population lacks the digital skills necessary to fully utilize smart city solutions.

However, there are also significant opportunities:

Government Support: The Indonesian government is strongly committed to smart city development, providing funding and policy support.

Private Sector Engagement: Many private companies are eager to invest in smart city projects in Indonesia, recognizing the potential market and the opportunity to contribute to sustainable development.

Technological Advancements: Rapid advancements in technology are creating new possibilities for innovative and cost-effective smart city solutions.


Indonesia’s top smart cities are making strides in leveraging technology to address urban challenges and improve the quality of life for residents. While challenges remain, the country’s commitment to digital transformation, coupled with its vast potential, presents a promising future for smart city development. By addressing infrastructure gaps, fostering digital literacy, and building on existing successes, Indonesian cities can create more inclusive, sustainable, and resilient urban environments.